All DAY ONE orders will be completed on a first come, first serve basis with the exception of our Membership Subscribers who will be queued in front of non-subscribers.
As Vault of Glass is free for all players we recommend you to activate cross save on as many platforms as possible and provide information for these platforms on checkout for the fastest possible order completion. If you have already placed an order you can update the order with the cross save information by going to Account -> Orders -> Click the specific order.
Day 1 Pre-Order Information
‣ We DO NOT GUARANTEE that we will be able to complete your order during the first 24 hours.
‣ If we are not able to complete your Day 1 pre-order we will refund the difference for the week one raid completion.
‣ Day 1 Pre-Orders will get priority for the first 24 hours over week one raid orders.
‣ You must have the Beyond Light DLC, Season of the Splicer and be 1300+ BASE POWER LEVEL, ARTIFACT DOES NOT COUNT.
‣ Depending on how difficult the raid is, your loadout may need to include key weapons, armor and mods for us to be able to complete it on Day 1.
‣ If the available armor, weapons and mods is not adequate we might have to complete your raid after Day 1.
Emblem reward for completing Day 1 + Challenge Mode / Triumphs
All rewards are completely RNG and not guaranteed.
- Boss drops will reward Legendary raid rewards at a Pinnacle Level.
- Unique Armor and Weapon drops.
- Raid completion emblem: Infinite Reflections
Vision of Confluence
Vex Mythoclast – Exotic Fusion Rifle
This exotic fusion rifle has a chance to drop when you defeat the final boss of the raid.
You have to be of 1300+ Power Level.
Our team will sign onto your profile and complete the service.
Make sure you fill out our checkout form with the necessary details. We will send you a text and email before signing on.
Play With Our Team
This option will become available at a later point.
Frequently Asked Questions
Click the boxes below if you have any of these questions. If there is something you don’t see, feel free to use our livechat or use our contact form.
Can i play with your team?
Yes, under options select Play With Our Team and on checkout add a time frame that works the best for you and we will get back to you as soon as possible with a confirmed time slot for the run.
Do I need to have the DLC or Season Pass?
No, Vault of Glass is free for everyone.
If I order an account recovery how will I know when you are signing on?
We always contact the customer via text/email before signing onto your account, and then again once finished. This is why we strongly advise including your phone number before purchasing so that we can communicate with you easier.
Do I require any specific weapons or armor?
No, we will use an item manager to view what is available to use.
If I order an account recovery how do I know you won't mess with my account?
We get this question all of the time.We are a completely legitimate website and have accumulated plenty of feedback from satisfied customers. Check out our feedback section. The bottom line is we will need your trust to do an account recovery, and all we can do is prove our history with reviews. You are more than welcome to change your password the moment we tell you that your order is completed.